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  1. Charichari Help
  2. Ride

Ride

Start a ride

  • Ride Flow
  • The message " Connection failed " is displayed and the bike isn't unlocked
  • I cannot read the QR code to unlock
  • The message "Canceled" is displayed and not unlocked
  • The message "Couldn’t be unlocked" is displayed
  • Support Code 2002 appears when attempting to unlock
See all 10 articles

Finish a ride

  • How to Park your bike temporarily
  • Android Power Saving Mode Setting Procedure
  • I am not receiving Notifications
  • I have a problem with the Ride
  • Can I park bikes temporarily?
  • I forgot to lock the bike
See all 11 articles

For a safety ride

  • Rules and Manners
  • Prohibited Acts at the End of the Ride
  • Adjust the Saddle Height
Charichari Help
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