Charichari is a service that allows you to ride from a port to a port and then complete your ride. Parking bikes in a manner that is troubles to the city or other customers is prohibited.
If any of the following malicious acts are found by our service management, we may restrict your use of the service.
In addition, as stated in Article 9 "Treatment of Abandoned Bike" of the Charichari Terms of Use, you will be required to pay for removal and other costs, usage fees, and any other damages incurred to us.
Prohibited Acts at the End of a Ride
Parking Bikes in Prohibited Areas
Bikes must not be parked in the areas where bike parking is prohibited in city. The sign in the picture is an example.
When removed
Bikes parked in the prohibited area will be moved and stored at the city bike storage facility.
If a customer's using bike is removed, the customer will be required to pay the operation-related charges, including a set fee for moving and storing the bike.
Bringing Bikes to Private Property or Home
Lock another lock or chain
Park Bikes in Areas that obstruct Traffic.
Leave a bike unlocked
Take it out of our service areas.
You may not take the bike outside of the deployment area represented on the map in the app.
In addition, bikes cannot be returned beyond the deployment area. Please be sure to return the bike you used to the port within the deployment area.
If we are unable to confirm that you have returned your bike, it will be considered stolen and you may be subject to restrictions on use and may be required to pay for transportation and other operation-related costs.
※ Prohibited acts in this guide page are examples.
Please report it to us
If you see a bike like the above in the city, please report it to Charichari customer service!
- Tap the "?" icon in the upper right corner of the home screen.
- Tap "Report”
We appreciate your cooperation so that everyone can use service in a pleasant manner.