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Ride Flow

Charichari is a shared bike service that leads you to get around quickly and easily.

Charichari bikes are parked at designated ports. If you see a red bike rack or mat with the Charichari logo, that is the Charichari port.

Let's take a ride on a Charichari.

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Quick check up before your ride

Before riding the Charichari bike, please check the weather and the condition of the bike for your safety. For example, Is the tire’s air okay? Are the various parts working smoothly? Is the road surface slippery due to rain?

Once you have checked, tap "Unlock". The QR code for the lock under the bike saddle can be scanned to unlock.

※ In the unlikely event of a malfunction or abnormality, please do not use the bike and use another bike in your vicinity.

 

【Points to check before use】

  • The basket and saddle are fastened
  • Tire air pressure
  • How well the brakes are working
  • Lights on
  • Other parts are damaged or dirty

In the case of Electric-Assist bike, please also check the power on/off status of the power controller and the remaining battery level.

 

Unlock on the app

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After unlocking the bike, let's go for a ride while obeying traffic rules! When temporarily parking your bike outside of the port, please park it in a place where it will not cause any inconvenience. For more information on Temporary Parking Mode, please refer to this page.
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Enjoy your ride to a port near your destination. When you finish your ride, check to see if there is room to park your bike at the port.
 
You may not take the bike outside of the deployment area represented on the map in the app.
In addition, bikes cannot be returned beyond the deployment area. Please be sure to return the bike you used to the port within the deployment area.
If we are unable to confirm that you have returned your bike, it will be considered stolen and you may be subject to restrictions on use and may be required to pay for transportation and other operation-related costs.
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The port displays conditions as ○ △ ×.

  • ○：There is room to park bikes.
  • △：Few remaining lot available
  • ×：Full parking lot. Bike parking is not available.

Riding time can be checked at the bottom of the screen.

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Return the bike to the port and end the ride

When you arrive at the port near your destination, park your bike inside of port. After parking, please lock your bike.

※ Please refer to "Prohibited acts at the End of the Ride".

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Once you lock your bike at the port, your ride is finished. Please check your ride notification for ride details on the app. You will see your ride fee.

※ Please confirm that the ride has ended on the app, as the ride may not end normally due to the GPS status of your device or surrounding buildings.

If you have any problems with the ride, please contact us by tap "Inquire about this ride" in the ride history.

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