Charichari will finish the ride when the bike is locked at the port. First, please check if the bike is fit in properly and locked firmly.
If the bike looks locked firmly and the ride is still going on at the port, please follow the procedures below procedures to end the ride.
When "一時駐輪中（Temporarily Parked）" is displayed
- Tap "問題があった（There was a problem）" on the temporarily parked screen
- Tap "ポートに停めた（I parked at a port）”
- Select the "自転車を停めたポート（Port where I parked my bike）" on the map.
When "ライド中（Riding）" is displayed
- Tap the elapsed time.
- Tap “鍵をしめたが終了しない（Locked but not finished）”
- Follow the instructions and take a picture of the QR code on the bike and the entire bike.
- Tap "この写真で報告しますか？（Do you want to report with this picture?）" →Tap ”報告（Report）”.
When taking a picture of the bike, please make sure entire lock should fit in the screen, also QR code should be in upper position and knob of bike lock should in the lower position of the screen.
If you cannot press the "撮影(Take picture)" button, please try to move closer or move away.