Receipts can be issued from the "Payment history/Receipt Issued" page on the payment screen.

On the Issue Receipt screen, enter the name of the recipient and the email address, then click the 'Issue a receipt' button to have the receipt sent to that address.

Frequently Asked Questions

Q. Can the receipt also reflect the cost of adjustments made by the operation?

A. No. Non-ride fees (i.e., management adjustments) cannot be reflected on the receipt.

Q. I requested a correction to my ride fee, but it is not reflected on my ride history.

A. If the invoice was revised due to your inquiry, the actual ride fee may be different.

Q. Can I issue a qualified invoice for the invoice system?

A. Receipts can be issued for past usage. However, since qualified invoices will be applied for usage after the introduction of the system (October 2023), qualified invoices cannot be issued for usage before September 2023.