The power controller is cracked or detached
This bike is not available.
We apologize, but please use a different bike.
It would be helpful if you could take a picture and report it to us.
Charichari App > Help > Report
The power does not turn on
If you press the ON/OFF button on the power controller of your Electric-Assist Bike (or press and hold for the blue controller) and the battery level does not light up, the battery may be dead.
We apologize for the inconvenience, but please use a different bike.