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Check SMS receipt settings

I did not receive the SMS

Depending on the communication environment, it may take some time for the SMS to reach you.

If you do not receive the SMS after 1 minute or more, please check the following and resend the SMS.

  1. Make sure that the phone number you entered is correct.
  2. The phone number of the smartphone under contract supports SMS.
  3. Received the SMS but have not noticed it because the notification in the Messages app is turned off. Open the SMS app to see if the SMS has arrived.
  4. Set your smart phone company's anti-spam function not to receive SMS or to reject messages from non-registered users.

For iPhone users

Users using devices other than iPhone

Please check the setting method by yourself as it differs for each device and temporarily allow all SMS to be received. We recommend that you revert to your previous settings once you have registered your phone number with Charichari.

If the above does not resolve the issue, please try the following;

  1. Turn off Wi-Fi and try again
  2. Restart your smartphone and try again
  3. Try after a while

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